Introduction
Even the most thorough and experienced professionals find that payroll can be a headache. One stiff penalty for a tax filing omission, and now we're talking a full-blown financially-induced migraine.
For many companies, payroll services offer an
attractive and useful substitute to in-house processing. Selected correctly,
they provide a less expensive, simpler means of paying your employees, filing
your taxes, and performing a variety of other duties.
However, choosing poorly is like starting a
new job you weren't right for in the first place -- it's a hassle to leave, but
if you stay, you'll be perpetually frustrated.
Organizations often initially process payroll
themselves for any number of the following reasons:
- They consider in-house processing to be more cost-effective
than outsourcing
- They are protective of wage information
- They want to maintain control over payroll data to handle
last-minute changes.
In truth, smaller firms with a constant,
salaried staff and minor changes in tax obligations may well be better off
processing internally; it can definitely be more functional and efficient if
your needs are uncomplicated. But many eventually discover it's not all that
cheap; especially when you aspect in the time spent managing the process.
Plus, without the appropriate knowledge of
payroll procedures and access to a sound payroll program, it's easy to make
mistakes. Employees as well as government, state, and local tax collection
agencies need to be compensated in full, on time, and in the proper manner.
Usually, delayed payments are cause for monetary penalties.
Finally, using a payroll service can ease
your mind. A survey has revealed that one out of every three firms has been
charged for a payroll oversight, with total penalties reaching into thousand of
rupees. And given the ever-changing nature of tax regulations, it's easy to
make mistakes that can grossly affect your bottom line.
PI Manpower offers with the right payroll services. Our web based client portal and a CRM based client
interaction and engagement process suite puts information in the hands of line
managers, employees and corporate staff and has high and measurable standards
for responsiveness and first time resolution.
When to outsource?
While the majority of Indian businesses process paychecks internally, this is not always cost-effective. At minimum, internal payroll processing requires the purchase of a computer or manual accounting program and extensive training to use it. In addition, businesses need to keep up to date on changes in personnel, deadlines, and tax requirements on an ongoing basis.
Using a payroll service usually makes sense
if your payroll changes with each pay period. If your company has employees
working varying volumes of hours each week or has a significant turnover rate,
a payroll service can be a time-saving and cost-effective substitute to
internal processing. Also, using a payroll service can be beneficial if you have
to pay payroll taxes for multiple states.
On the other hand, if your payroll expenses
are quite stable, you may find handling payroll internally to be just fine for
your needs.
Services provided
A payroll company's basic services include analyzing payroll and tax obligations for each employee, printing and delivering checks, and providing management reports. Paychecks can be relased on a weekly, bi-weekly, monthly, semi-monthly or yearly payroll basis.
In addition, payroll firms can offer services
such as automatic check signatures, envelope stuffing, and direct deposit of
checks.
Many services now offer tie-ups allowing
employees to designate automatic deductions from their paychecks. And for
larger companies with more complex processing needs, some payroll providers
have even begun to offer integrated HR software systems that track employee
benefits-related information in addition to regular payroll data, PI Manpower is one of theseintegrated outsourcing companies.
Choosing a provider
Besides providing the solutions you require, a payroll service should offer an advanced level of customer support service. Unlike some other business services, you will need to communicate consistently with your payroll provider.
If your sales representative will not be managing
your account, make sure to speak with the customer service reps to ensure you
will be satisfied. Also, consider inquiring references from current clients to
gain a better sense of the provider's level of customer service.
You should look for a payroll provider that
is within reasonable driving distance, enabling you to pick up checks in case
of urgency. Also check that the company is bonded to ensure your company will
not suffer from any potential financial mishandling.
Filing payroll taxes
Many payroll services offer the choice of filing state and government payroll taxes for your business.
Typically, this service is offered at negligible
or no cost. This is because the payroll provider will impound the tax due at
the time paychecks are issued, earning interest on the funds until the money
needs to be passed over to the federal.
Most services assume responsibility for
penalties resulting from incorrect filing; however, your company may be liable
for any interest charges.
Keep in mind that many companies will not
calculate local or city payroll taxes. Make sure to ask about this if it is a major
issue for you.
Filing electronically
With the Electronic Tax Payment System your outsourcing
company banks by phone with the government, transferring funds electronically
rather than relying on checks to keep your "account up to date.
Relaying information
Each pay interval, payroll data has to be "called in" to the service provider. This can be done via telephone, fax or computer.
The telephone is the conventional way of
communicating information. The biggest problem is typically finding a mutually
agreeable time for both parties to be on the phone.
A fax machine eliminates scheduling conflicts
and miscommunicated information, but can bring up security threats concerning
who receives the faxes and who will oversee the fax being sent.
Communicating payroll by computer is often
the most efficient method, especially if you have a larger payroll.
Nowadays,
several national payroll providers have offer payroll data transmission over
the Internet. This simplifies payroll for many businesses, allowing them to
download payroll information from any computer that is Internet accessible.
Pricing
The market for payroll is competitive and reflects local market conditions. The amount of the base fee depends on the pay interval, with the less frequent payroll periods costing more. Over a year, however, less frequent payroll periods will cost less to maintain.
With direct deposit, there is often a nominal
transaction charge per check in addition to the base fee. Furthermore, there
can be fees for adding or dropping employees, adjusting employee information,
or setting up your account. Fees can differ considerably across services, so it
is important to check them out before signing up for a service.
Since pricing for services is relatively
negotiable, try to avoid multiple unnecessary charges by knowing which service
features you are most interested in before choosing a payroll company.
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