Handling Human Resource is the
most challenging task for an organization. Here are the top ten practices that
can assist you achieve your organizational goals and objectives.
1) Safe, Healthy and Happy Workplace
It
is very important to make employees feel comfortable at the workplace. To make
this possible, organization should lay emphasis on creating a safe, healthy and
happy working environment. This would
ensure that employees stay in the organization for a long time dedicating
themselves for the company’s growth as well as their nourishment.
2) Open Book Management Style
Sharing
information about contracts, sales, new clients, management objectives, company
policies, etc. ensures that the employees are as enthusiastic about the
business as the management. Through this open book culture, an organization can
gradually create a culture of participative management and ignite the creative
endeavor of the work force.
Paying
out bonuses or having any kind of variable compensation plan can be both an
incentive as well as disillusionment, based on how it is administered and
communicated. Bonus must be designed in such a way that people understand that
there is no payout unless the company hits a certain level of profitability.
Additional criteria could be the team’s success and individual’s performance.
Never payout bonus without measuring performance, unless it is a statutory obligation.
4) 360 Degree Performance Management
Feedback System
This
system, which solicits feedback from seniors (including the owner), peers and
subordinates has been increasingly embraced as the best of all methods for
collecting performance feedbacks. Gone are the days of working hard to impress
only one person, now the opinions of matter, especially if you are in a
leadership role. Every person in the team is responsible for giving relevant
and constructive feedback. Such systems also help in identifying leaders.
5) Fair Evaluation System for
Employees
A
fair evaluation system should be developed that clearly links individual’s
performance to corporate business goals and priorities. Each employee should
have well defined reporting relationships. Self rating as a part of evaluation
process empowers employees. Evaluation becomes fairer if it is based on the
records of periodic counseling & achievement of the employee, tracked over
the year. For higher objective, besides the immediate boss, each employee must
be screened by the next higher level. Cross-functional feedback is obtained by
the immediate boss, will add to the fairness of the system.
6) Knowledge Sharing
Adopta systematic approach to ensure that knowledge management supports strategy.
Store knowledge in databases to provide greater access to information posted
either by the company or the employees on the knowledge portals of the company.
When an employee returns after attending any competencies or skill development
program, sharing essential knowledge to others could be made mandatory.
Innovative ideas are good to be posted in these knowledge sharing platforms.
However, what to store and how to maintain a knowledge base requires deep
thinking to avoid clutter.
Create
profiles of top performers and make these visible through company intranet,
display boards, etc. It will encourage
others to put in their best, thereby creating a competitive environment within
the company. If a systems approach is followed to shortlist high performers,
disgruntlements can surely be avoided.
8) Open House Discussions &
Feedback Mechanisms
Ideas
rule the world. Great organizations recognize, nurture and execute great ideas.
Employees are the biggest sources of ideas. The only thing that can stop great
ideas flooding your organization is the lack of an appropriate mechanism to
capture ideas. Open house discussions, employee management meets, suggestion
boxes and ideas capture tools such as critical incidents diaries are the
building blocks that can help the managers to help and identify talent.
9) Reward Ceremonies
Merely
recognizing talent does not work. Organizations need to couple it with
ceremonies where recognition is broadcasted. Looking at the dollar check is
often less significant than listening to the thundering applause by colleagues
in a public forum.
10) Delight Employees with the
unexpected
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